Terms of Service for TaxiviaHub
Welcome to TaxiviaHub, your hub for online tax submission and guidance at taxiviahub.com. This document outlines the terms of service effective in 2025. By accessing or using our website, you agree to be bound by these terms.
1. Acceptance of Terms
By using TaxiviaHub, you agree to comply with this terms of service. Please review them carefully before engaging our services or purchasing products.
2. Our Offerings
- Online Tax Submission Services: Professional assistance with tax filing and document preparation.
- Information Products: Digital guides and tutorials related to tax topics.
- Physical Goods: Printed guides and branded materials to support your tax process.
3. Refund Policy
At TaxiviaHub, we are dedicated to your satisfaction. Please review the refund provisions for each category below.
3.1 Online Tax Submission Services
If you cancel within 24 hours of purchase, you may request a refund. Once our team has begun reviewing your documents or providing tailored assistance, services become non-refundable due to their customized nature. You may reschedule your appointment one time at no extra charge by contacting us via contact form. All refund requests must be submitted in writing within the initial 24-hour window.
3.2 Information Products
For digital guides and tutorials, you may request a refund within 14 days of purchase provided that you have not downloaded or accessed the product. Approved refunds are processed within 7 business days and credited to your original payment method.
3.3 Physical Goods
Printed guides and branded materials may be sent back within 30 days of delivery. Items must be unused and in their original condition. Shipping costs for sending back items are the responsibility of the purchaser unless the item is defective. Refunds are issued within 7 business days of receipt of sent-back items.
3.4 How Refunds Are Processed
Once approved, refunds are credited to the original payment method used for the purchase. You will receive a confirmation email regarding the refund status.
4. Payment and Fees
All fees are charged in Canadian dollars. You agree to pay all applicable charges for services and products you request. We use secure methods to collect payment details.
5. Changes to Terms
TaxiviaHub may update these terms at any time by posting the revised version on our website. Continued use of our website or services constitutes acceptance of the updated terms.
6. Contact Information
If you have any questions or need further assistance, please reach out to us:
Address: 1 Wellington St, Ottawa, ON K1A 0A9, Canada
Phone: +14167845158
Business ID: 309430106
Contact: contact form